Shipping Policy

ZamzamMotor Privacy Policy: Your Trust and Your Data’s Security Come First ❤️

Welcome to ZamzamMotor LLC! We’re grateful you’ve chosen us to provide you with high-quality auto parts and accessories designed to keep your journeys safe, comfortable, and worry-free. Founded in 2025, we take pride in delivering reliable products and excellent service.

We also understand that trusting us with your personal information is a big responsibility, and we take that responsibility very seriously. This Privacy Policy explains how we collect, use, and protect your information in the clearest way possible. If you ever have questions, please reach out—we’re here to help!

Our Promise to You

We will always treat your personal data with respect, protect it with advanced security, and comply with applicable privacy laws, including GDPR, CCPA, and Google Merchant Center requirements.

1. Information Collection: What We Collect and Why

We collect data to give you the best possible shopping and support experience. Here’s what we collect:

• Personal Information: Name, email address, phone number, shipping/billing address (when you place an order, create an account, or contact us).

• Payment Information: Securely processed by trusted PCI DSS-compliant providers (e.g., Stripe, PayPal). We never store your full credit card details.

• Browsing Behavior: Pages you visit, products you view, searches, and time spent on our site (collected via cookies).

• Device Information: IP address, browser type, operating system, and device identifiers.

• Customer Service Records: Emails, chat logs, or calls for better future support.

• Marketing Data: If you opt-in to emails, we track open/click rates to improve our communication.

2. Use of Information: How We Use Your Data

• Order Fulfillment: Process and deliver your orders, and send order/shipping updates.

• Customer Support: Respond to inquiries, resolve issues, and provide friendly assistance.

• Account Management: For password resets, order history, and profile updates.

• Website Improvement: To make our website faster, easier, and more personalized.

• Marketing (Opt-In Only): Updates on products, promotions, and special offers.

• Legal Compliance & Fraud Prevention: As required by law and to keep transactions secure.

3. Information Sharing: Who We Share Data With

We only share with trusted third parties who help us deliver our services. Never sold to others.

• Payment Providers: Stripe, PayPal

• Shipping Carriers: UPS, FedEx, USPS

• Marketing & Analytics: Google Analytics, Mailchimp, Klaviyo, Facebook Pixel

• Legal Authorities: If required by law

• Business Transfers: If our company merges or is acquired

4. Data Security: Keeping Your Information Safe 🔒

We use strict measures to secure your data:

• SSL encryption on all transactions

• Secure server storage with restricted access

• Access controls for authorized staff only

• Regular audits and updates to patch vulnerabilities

• Data minimization—only collecting what’s needed

5. Your Rights: Control Over Your Data

You have the right to:

• Access your data

• Rectify incorrect information

• Erase your data (“right to be forgotten”)

• Port your data to another service

• Restrict or Object to certain data processing (like marketing)

• Withdraw Consent at any time

👉 To exercise any of these rights, contact us at: info@zamzammotor.us. We’ll respond within 30 days.

6. Cookies Policy 🍪

We use cookies to:

• Essential: Keep the website working (shopping cart, checkout)

• Performance: Improve site performance based on visitor behavior

• Functional: Remember your preferences (like currency, language)

• Advertising: Show relevant ads (via Google Ads, Facebook Pixel)

You can manage cookies in your browser. Blocking them may affect some site features.

7. Third-Party Integrations

We may link or integrate with:

• Payment: Stripe, PayPal

• Shipping: UPS, FedEx, USPS

• Analytics/Ads: Google Analytics, Google Ads, Facebook Pixel

• Email Marketing: Mailchimp, Klaviyo

We encourage you to review their privacy policies separately.

8. International Transfers

Your data may be transferred to the U.S. or other countries with different data protection laws. We use safeguards like Standard Contractual Clauses to protect it.

9. Data Retention

We keep data only as long as necessary:

• Account Info: While your account is active

• Orders: 7 years (legal/tax purposes)

• Customer Service: 1 year

• Marketing Data: Until you unsubscribe

10. Policy Updates

We may update this Privacy Policy. Significant changes will be posted on our site and/or sent to you by email. Please review it periodically.

11. Contact Information: Get in Touch!

Business Name: ZamzamMotor LLC
📞 Phone: +1 (516) 584-7401
📧 Email: info@zamzammotor.us
🏢 Address: 651 New York Ave, Huntington, NY 11743, USA
⏰ Support Hours: 9 AM – 6 PM EST, Monday – Friday

We value your trust and are committed to protecting your information. Thank you for choosing ZamzamMotor for your journey. 🚗✨